Effective Date: May 1, 2020
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, registers an account in connection with the Site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on through the Site.
Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other personal information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site and related activities. Users have the right to access personal information and request a correction to it if the User believes it is inaccurate.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site or use the Application. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information.
When using the Site, we may also collect information about the type of device and operating system you use. We may also track any location-based information from your mobile device while using the Site.
How we use collected information
We take reasonable steps to ensure the data we collect is reliable for its intended use, accurate, complete and up to date.
We may use feedback you provide to improve our products and services, run a promotion, survey or other feature, or to send periodic emails. It may also be used to respond to inquiries, questions, and/or other requests. Users may receive emails that include company news, updates, related product or service information, etc.
Information that is collected may also be used to enforce the Terms, to protect the rights and safety of our users or to comply with legal requirements, including complying with court orders, valid discovery requests, valid subpoenas and other appropriate legal mechanisms.
We reserve the right to transfer personal information in the event that we merge or are acquired by a third party. We may share your information with companies who are purchasing, acquiring or merging with our business.
If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us at email@example.com.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information data stored on our Site. All sensitive data is stored on secure servers with restricted employee access. All transactions follow the latest security measures and use the best available technologies. However, no transmission is completely secure and we cannot guarantee that information disclosed through the internet cannot be intercepted from third parties.
We retain personal information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy personal information when it is no longer needed.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for legitimate business purposes provided that you have given us your permission.
We may disclose your personal information as required by law, as required by a court of competent jurisdiction, for any other purpose permitted by law, or to which you consent.
Data Protection Rights
Our servers and offices are located in Canada, so you some or all of the personal information we collect may be stored or processed in Canada. While the data protection, privacy and other laws of Canada may differ to those in your country, we take steps to protect your privacy. Information stored on our servers may be subject to access requests from governments, courts, or law enforcement in the relevant jurisdictions according to the laws in those jurisdictions.
If you are located in the EU, or a jurisdiction with similar legislation, you may have the following rights:
- To access, correct, update or request deletion of your personal information. You may contact us directly about accessing, correcting, updating or deleting your personal information by email at firstname.lastname@example.org. Such requests will be considered in accordance with applicable laws;
- If you are resident in the EEA, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information by emailing us at email@example.com;
- If we have collected your personal information with your consent, then you may withdraw such consent at any time;
- You have the right to complain to a data protection authority about our collection and use of your personal information. For further information, please contact your local data protection authority.
Retention of Data
We retain personal information where we have an ongoing legitimate business or legal need to do so. Our retention periods will vary depending on the type of data involved. When we no longer have an ongoing legitimate business need to process your personal information, we will either delete or anonymize it to the extent possible by our servers. If we cannot delete such information, we will securely store such information and isolate it from any further processing until deletion is possible.
Third party websites
Your acceptance of these terms
This document was last updated as of the Effective Date above.